From unusable
to indispensable.
Users tried it once —
and never came back.
Enwork had a CET extension — but it wasn’t working. The original build didn’t reflect how their products actually configured, and users quickly learned they couldn’t rely on it. Adoption stalled. The extension existed, but it wasn’t being used.
The real cost wasn’t the sunk development expense. It was the projects being specified without Enwork in the room — because the tool that was supposed to put them there was making it harder, not easier.
Rebuilt from scratch. The results grew, not the overhead.
PlatinumEdge rebuilt the Enwork extension from the ground up. The rebuild started with discovery — understanding not just the product catalog, but the rules, exceptions, and edge cases that the original extension had missed or gotten wrong.
The new extension launched in 2022. It was built to handle the full complexity of Enwork’s product line — the configurations that had always been problematic, the pricing logic that only lived in someone’s head, the scenarios that showed up once a quarter but mattered enormously when they did.
The results
Adoption didn’t just recover — it compounded. From a few hundred users to over 4,500 active CET users, and the number keeps growing. Estimation time dropped by 80% — tasks that once took 15 minutes now take 3.
More importantly, the extension became something users reached for rather than avoided. It became part of how Enwork sells — an asset, not a liability.
In their words
Stepping into a new world — that's the best way I can put it. It just changed everything about how we work with specifiers.
“The gain you’re going to get from having a well-built extension — it pays for itself. Many times over.”
“It became a friendship. I consider you guys part of my work business. You learn to trust each other — and that’s the biggest thing.”